People working in this trade promote, sell and book accommodation products and services.
What do Guest Services Representatives do on the job?
- Make room reservations, register arriving guests, assign rooms, present statements of charges to departing guests and receive payment.
- Answer inquiries regarding hotel services and registrations by letter, telephone and in person, and respond to guests’ complaints.
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems.
For further details about this occupation, please see the High School Completion and Your Future in the Skilled Trades handbook. It can be found on this website under “Publications” or by clicking on http://www.saskapprenticeship.ca/PUBLICATION/High_School_Handbook/
Guest Services Representative
Trade Information.pdf
A Guide to Course Content.pdf
On-the-Job Training Guide.pdf
Cluster 10 Entrance Assessment.pdf
Form 6A Verification of Trade Experience.pdf
